It's Free. It's Easy. It's the Law.
811 is a national number created by the Federal Communications Commission to help protect homeowners and contractors from unintentionally hitting underground utility lines while working on digging projects. 811 is a free service.
Hitting an underground utility line while digging can cause environmental damage, serious personal injury and can disrupt service to an entire neighborhood.
Call 811 if you damage or make contact with a buried utility line. Call the affected utility if you know which type of line you damaged. If you break a natural gas line, move to a safe location, call 911 and your natural gas utility. Never attempt to control the gas flow or make repairs to a gas line, or any utility line, if damage occurs.
Homeowner Information & Violation of Nevada's Call Before You Dig Laws
- Homeowner's Guide to Safe Digging in Nevada
Learn the basics of safe digging with the PUCN's Homeowner's Guide to Safe Digging in Nevada. Learn special precautions you should take when digging, as well as typical locations for buried utilities on residential property.
- How 811 Works
To learn what happens when you call 811, visit the PUCN's How 811 Works web page.
- Civil Penalties & Warning Letters Issued for Violation of Nevada’s Call Before You Dig
Laws
In January each year, the PUCN's Regulatory Operations Staff opens a docket that contains all warning letters filed throughout the year regarding violations of NRS 455 and NAC 455, Nevada's call before you dig laws. The docket is numbered XX-01006. For example, in 2023 the docket was numbered 23-01006; in 2024 it was 24-01006; and in 2025 it was 25-01006. Civil penalties that are issued for violation of Nevada's call before you dig law are given their own individual dockets. To view civil penalty cases and warning letters, visit the PUCN's Document Search Site.
- Gas Damages Per 1,000 Tickets
| Year |
One-Call Center Tickets |
One-Call Center Tickets (1,000s) |
Change from Prev. YR |
% Change from Prev. YR |
Number of Gas Damages Reported |
Gas Damages (10s) |
Change from Prev. YR |
% Change from Prev. YR |
Gas Damages per 1,000 Tickets |
| 2000 |
103,365 |
103 |
|
|
1472 |
147.2 |
|
|
14.24 |
| 2001 |
107,785 |
108 |
4,420 |
4.28% |
1389 |
138.9 |
-83 |
-5.64% |
12.89 |
| 2002 |
133,030 |
133 |
25,245 |
23.42% |
1495 |
149.5 |
106 |
7.63% |
11.24 |
| 2003 |
161,360 |
161 |
28,330 |
21.30% |
1333 |
133.3 |
-162 |
-10.84% |
8.26 |
| 2004 |
175,075 |
175 |
13,715 |
8.50% |
1237 |
123.7 |
-96 |
-7.20% |
7.07 |
| 2005 |
199,630 |
200 |
24,555 |
14.03% |
1200 |
120 |
-37 |
-2.99% |
6.01 |
| 2006 |
204,485 |
204 |
4,855 |
2.43% |
1140 |
114 |
-60 |
-5.00% |
5.57 |
| 2007 |
171,550 |
172 |
-32,935 |
-16.11% |
768 |
76.8 |
-372 |
-32.63% |
4.48 |
| 2008 |
121,815 |
122 |
-49,735 |
-28.99% |
550 |
55 |
-218 |
-28.39% |
4.52 |
| 2009 |
72,250 |
72 |
-49,565 |
-40.69% |
346 |
34.6 |
-204 |
-37.09% |
4.79 |
| 2010 |
67,460 |
67 |
-4,790 |
-6.63% |
319 |
31.9 |
-27 |
-7.80% |
4.73 |
| 2011 |
69,010 |
69 |
1,550 |
2.30% |
306 |
30.6 |
-13 |
-4.08% |
4.43 |
| 2012 |
74,246 |
74 |
5,236 |
7.59% |
305 |
30.5 |
-1 |
-0.33% |
4.11 |
| 2013 |
75,531 |
76 |
1,285 |
1.73% |
328 |
32.8 |
23 |
7.54% |
4.34 |
| 2014 |
82.965 |
83 |
7,434 |
9.84% |
356 |
35.6 |
28 |
8.54% |
4.29 |
| 2015 |
105,143 |
105 |
22,178 |
26.73% |
431 |
43.1 |
75 |
21.07% |
4.10 |
| 2016 |
114,101 |
114 |
8,958 |
8.52% |
385 |
38.5 |
-46 |
-10.67% |
3.37 |
| 2017 |
129,991 |
130 |
15,890 |
13.93% |
398 |
39.8 |
13 |
3.38% |
3.06 |
| 2018 |
138,910 |
139 |
8919 |
6.86% |
431 |
43.1 |
33 |
8.29% |
3.10 |
| 2019 |
150,593 |
151 |
11,683 |
8.41% |
341 |
34.1 |
-90 |
-20.88% |
2.26 |
| 2020 |
150,145 |
150 |
-448 |
0 |
341 |
34.1 |
0 |
0.00% |
2.27 |
| 2021 |
169,737 |
170 |
19,592 |
13.05% |
365 |
36.5 |
24 |
7.04% |
2.15 |
| 2022 |
193,807 |
194 |
24,070 |
14.18% |
337 |
33.7 |
-28 |
-7.67% |
1.74 |
| 2023 |
200,720 |
201 |
6,913 |
3.56% |
307 |
30.7 |
-30 |
-8.90% |
1.53 |
| 2024 |
224,999 |
225 |
24,279 |
12.10% |
347 |
34.7 |
40 |
13.02% |
1.54 |